Didn't like anything, except location.

excellent location, modern decor, clean environment

The bathrooms lack privacy with glass walls and sliding barn doors! ! The seating options could definitely use some improvements, particularly during busy breakfast times!

The room was comfortable, but the elevators were congested during peak times.

My stay at Riu Plaza was delightful! The location wowed me with easy access to Times Square. The breakfast offered a delicious variety, making it a highlight. The only downside was the glass bathroom wall, which felt a bit awkward. Overall, a fantastic spot for exploring!

I loved enjoying the free access to the executive lounge with endless snacks and drinks, and the breakfast was a delightful treat with plenty of options! The spacious bathroom was a nice surprise and so refreshing.

Lovely hotel! The location is fab for getting to Times Square, but it's a bit of a mess outside. The family room was spacious and comfy, perfect for our needs!

But good luck navigating the breakfast chaos—it's like herding cats in a windstorm!

The breakfast buffet had a great variety, and the view from the room was stunning! Plus, the staff were genuinely attentive, making my stay extra special.

While the dining scene was fab, let's talk about that bathroom situation—no lock on the sliding door and the glass shower wall? Not cool, especially with teens around. Awkward vibes for sure!

Our stay was wonderful, as the breakfast buffet offered a delicious variety of options to start each day. The location was perfect, just a short walk to Times Square and nearby attractions like Broadway and the Empire State Building, making it easy to explore the city. The cleanliness of the room really stood out, especially since it had no carpet, which I appreciated. Overall, we felt well taken care of throughout our visit.

Perfectly located just a short walk from Times Square. The room felt small but was clean and had a nice, modern decor. Loved the breakfast buffet with its variety of options, especially the fresh fruits and pastries. The staff were friendly and helpful most of the time, but I encountered some that seemed unwelcoming at check-in. The glass wall in the bathroom lacks privacy, especially at night. The breakfast area gets crowded, and sometimes, the coffee machines seemed to malfunction. I would stay again for the location and breakfast, but the noise and the check-in experience could use improvement.

The location of Riu Plaza was so perfect that I felt like I was living in a Broadway musical, Times Square was just a hop, skip, and a jump away! The breakfast buffet was a highlight, offering a delightful selection that included an avalanche of pastries and pancakes fluffier than a pillow fight at a sleepover.

Unhelpful staff

I stayed for a work trip at Riu Plaza and found the location to be excellent, just minutes from Times Square and major attractions. The staff was efficient and friendly, assisting with my needs promptly. The breakfast provided a great variety, including fresh pastries and made-to-order omelets, which was a pleasant surprise for a hotel buffet.

The elevators were congested at peak times, making it occasionally difficult to get to my floor in a timely manner.

Rooms are clean with great city views. Elevator congestion at peak breakfast times can be frustrating.

Rooms are spacious, boasting impressive views from high floors that are a treat after a day in the city. The breakfast buffet offers a diverse selection, ensuring everyone can find something to fuel up before hitting the streets, although it can get bustling during peak hours.

Glass bathroom walls may not provide the privacy some guests desire, which might leave you feeling exposed. Additionally, there’s no tea or coffee making facilities in the rooms, so you need to get dressed and head to the café for a morning fix—definitely a hassle if you’re not a morning person.

Great breakfast variety!

Very accommodating during our recent stay. The room was clean and spacious, exceeding my expectations for space in the city. Staff were friendly, ensuring smooth service. Great location near Broadway. Enjoyed a generous breakfast buffet each morning. 😊